Counselling & Psychotherapy

Rachel Zeng, MSW, RSW, RP

Counselling & Psychotherapy

Languages Served: English, Cantonese, Mandarin


Many of us struggle with problems in relationships, school, family, work or emotions within ourselves. We may have tried to deal with them by ourselves, or thought of seeking help but fear being judged. The decision to examine our life in order to cope and heal is a sign of strength, not weakness. It can often be helpful to have someone present with us as we share, process and grow.

My work has been dedicated to this process. I am a registered psychotherapist and clinical social worker in good standing with many years of experience in the field of mental health, working directly with individuals and families from various cultural backgrounds in both community and clinical settings. I value the opportunity to walk alongside you on your journey of self-discovery and self-compassion, as you make your own way through life's challenges that are complicated by depression, anxiety, low self-esteem, anger, trauma, grief, illness, chronic pain or life adjustment.

I has been trained in a variety of treatment modalities, including Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), mindfulness practices, and Motivational Interviewing (MI). I work from a strengths based perspective, and adapt my approach to create a plan that will work for your unique concerns and personal goals. I provide a safe, confidential and judgement free space where we work together towards acceptance, change, self-management and overall well-being.

Issues that I work with:
•    Depression
•    Anxiety
•    Stress
•    Anger
•    Trauma
•    Family Conflict
•    Parenting
•    Relationship Issues
•    Self Esteem
•    Grief and loss
•    Life transition issues
•    Suicidal Thoughts and Attempts
•    Self-harm


Services provided by a Registered Social Worker are covered by most private insurance plans. Some insurance plans may also cover for a Registered Psychotherapist.

If you ned to cancel or reschedule your appointment, kindly give our clinic 24 hours notice before your scheduled appointment. A fee may apply for failure to show up for your appointment or not canceling 24 hours in advance.


About Suzanna Lai MA, RP

Counselling & Psychotherapy

Languages Served: English, Mandarin

Hello, my name is Suzanna. I am a Registered Psychotherapist licensed with the College of Registered Psychotherapists of Ontario (CRPO). I have worked in health care for 20 years. I started my career as a registered radiation technologist and worked in major hospitals such as Sick Kids and University Health Network. During my time working as a front-line health care worker, I started to notice many of my patients’ physical ailments are acutely associated with their struggle with mental and social health. They all desire for comprehensive healing and wellness that involve all aspects of their lives. It sparked my interest to explore and study the human conditions and psychology.

I approach therapy and healing from a holistic biopsychosocial and spiritual perspective. I believe all my clients are created beautifully and purposefully. They are all worthy of love, respect, understanding, compassion and hope. They are all doing their best and want to do their best. They all have the potential to achieve their goals. And they all possess resources and wisdom that they can access to live a fulfilled and unique life, a life that’s worth living!

On the journey of healing with my clients, I take on the role of a sojourner and coach. My clients are the expert of themselves. Through reflection and self-discovery, we uncover untapped wisdom, reservoirs, and strength that have always been there. We learn skills and emotional tools to manifest discovered beauty and strength. With new insights, perspectives, emotional schema, and understanding, clients summit at a place where hope, possibilities, and freedom exist.

Although I approach mental health from an enrichment and wellness stance, instead of a condition focused perspective, some of the barriers that I work with are: depression, anxiety, stress, emotion management and attunement, transition difficulty, couples and family relations, parenting, grief and loss, bipolar, trauma, self-esteem, religious guilt, attachment injury, suicidal thoughts and attempt, and self-harm. I generally work with adolescents and adults over 14 years of age.

I frequently use Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Emotion Focused Therapy, Mindfulness, Solution Focused Therapy, and Motivational Interviewing to work with clients. I offer therapy in English and Mandarin.

My service can be covered by extended health insurance with Registered Psychotherapist coverage. The clinic also offers FREE insurance navigation service to help you confirm your coverage.

It takes a lot of courage and wisdom for one to prioritize his/her mental health and holistic well being. It’s a privilege for me to serve and journey with each one of my clients. I’d be honoured to embark on your healing and self-discovery journey with you. You are not alone.


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Tel: (416) 508-5691
Fax: (416) 398-2436

Main House
649 Sheppard Ave West
Toronto, ON, M3H 2S4
Wycliffe House
4430 Bathurst St, Suite 103
Toronto, ON, M3H 3S3


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