Job Description
Job Posting: Health Care Sales and Customer Service Representative
Spring Health | Get Well Clinic
Term: Full Time
Location: Sheppard Ave West and Bathurst, Toronto
Start Date: As soon as possible
Job Summary
- Provide an excellent customer service experience while offering reception, secretarial, administrative, and assistance to physicians, staff, and patients in a caring, tactful, confidential, efficient and supportive manner for a medical office.
- Promote and sell various health services and products to clients in a confident and reassuring manner.
Duties and Responsibilities
- Visit potential referring clinics and organizations for promotion, education and marketing purposes.
- Greet and register clients seeking medical attention in person, telephone, or online, including booking and retrieving patient charts according to established policies and procedures.
- Understand all health services and products the clinic offers. Be able to knowledgeably present, educate, market, and promote products and services to clients.
- Perform various medical office administrative tasks such as faxing, scanning, ordering, stocking and filing.
- Prepare billings, invoices, receive and process payments for OHIP, WSIB, private and other third parties as required and according to established policies and procedures.
- Reconcile accounts payable/receivables, and produce summaries, day sheets, and financial statements on a regular and timely basis.
- Assist in minor procedures.
- Keep the clinic clean and tidy.
Education and Qualifications
- Eligible to legally work in Ontario.
- High school graduate; with post-secondary education in university/college in life science or health related field or marketing preferred; or a diploma in medical office assistant.
- Understand and appropriate use medical terminology.
- Strong English proficiency required. Mandarin, Cantonese or another second language an asset.
- Previous experience in a medical practice environment is preferred.
- Knowledge and ability to navigate the healthcare system for clients seeking care in a primary care setting.
- Ability to multitask, be organized, be meticulous, and be able to work in a fast paced environment with precision, efficiency and speed.
- Proficiency in computer skills (desktop, and mobile devices; Windows, word processing, spreadsheets, Google Apps, typing, scanning, email, chat, web interfaces, mobile apps, mail merge)
- Typing skill: Minimum 40 words per minute, 200 character per minute.
- Previous experience with Oscar EMR is an asset.
- Knowledge and understanding of electronic/computer privacy and security issues.
- Knowledge of OHIP, WSIB, IFH, chiropractic and other third party billings.
Requirement:
Use of own car for work with valid driver's license
Contact:
Please contact us with a cover letter, resume, and references and email to “
We will receive applications and contact you further for an interview if you meet preliminary requirements.
No personal enquiries please.