e-Platform Membership Subscriptions

We have built an electronic communications platform to securely connect you with your health care providers at Get Well Clinic. We do not normally use email or texting to communicate confidential and private information with you. Therefore, in order for us to communicate with each other safely, without the need to come in to the clinic, please enrol with our e-Platform. When you register and validate an e-Platform Account with us, you will be able to access various eCare and eVisit tools that we have developed (more to come).

Features:

  • Private Messaging: receive and leave online messages with our staff
  • File Transfer: send and receive appointment details, forms, sick notes, medical records
  • Online Chat: text from your phone or desktop with our online staff
  • Video Chat: register for eVisits and conduct Video Chat with us

Services that use Video Chat platform:

  • Verifying your identity and healthcard ownership
  • Counselling and Psychotherapy services
  • Video Chat with doctor and other health providers at Get Well Clinic
  • Refills for medications
  • Weight Management Program coaching

Requirements:

  • You must have a personal (non-work related) email that you control yourself.
  • You must not share your email password with anyone.
  • You must not share your e-Platform Sign-In password with anyone.
  • You must abide by our clinic policy and procedures, and Terms of Use.
  • You have a camera enabled compatible device.
  • You have earbuds or headphones for privacy.

Instructions:

  • Sign up and pay for one of the Membership Subscriptions below.

e-Platform (Individual)

$199/year

Annual subscription to our Individual membership plan for e-Platform: Video Chat, File Transfer (Send/Receive), Private Message, Live Chat. For your convenience, this plan will auto-renew at the end of your one year term, unless you cancel. Membership fee is NON-REFUNDABLE and for the use of e-Platform features. It does not include the cost of service by a health care provider. A valid OHIP coverage is additionally required. For non-OHIP patients and patients of private health care providers, please call the clinic to inquire about service fees and assoicated e-Platform subscription. 

Monthly cost: $17/month, paid annually.

e-Platform (Family)

$299/year

Annual subscription to our Family Membership Plan for e-Platform: Video Chat, File Transfer (Send/Receive), Private Message, Live Chat. (Maximum 2 adults who are parents of 4 children under 18 yrs old living under the same household.) For your convenience, this plan will auto-renew at the end of your one year term, unless you cancel. Membership fee is NON-REFUNDABLE and for the use of e-Platform features. It does not include the cost of service by a health care provider. A valid OHIP coverage is additionally required. For non-OHIP patients and patients of private health care providers, please call the clinic to inquire about service fees and assoicated e-Platform subscription. 

Monthly cost: $25/month, paid annually.

e-Platform (Single Use)

$30/5 days

One-time single use of any of our e-Platform services: Video Chat, File Transfer (Send/Receive), Private Message, Live Chat. This service expires in 3 days after your purchase. Only choose this option if you plan on seeing a doctor online or wish to receive files today or tomorrow. Please chat with the online frontdesk agent to book your appointment after payment. Single use subscription fee is NON-REFUNDABLE and for the use of e-Platform features. It does not include the cost of service by a health care provider. A valid OHIP coverage is additionally required. For non-OHIP patients and patients of private health care providers, please call the clinic to inquire about service fees and assoicated e-Platform subscription. 

Single Use Only

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