We have built an electronic communications platform to securely live chat with Get Well Clinic. We do not use email or SMS texting to communicate confidential and private information with you. e-Platform is an optional service for your convenience. e-Platform is not a virtual care visit. This feature is for facilitating care with our interdisciplinary providers and help desk (ie. dietitians, psychotherapists, clinical psychologists, chiropractor, physiotherapist, social worker, system navigator, tech support).

• Private Messaging: receive and leave online messages with our staff
• File Transfer: send and receive appointment details, forms, sick notes, medical reports
• Online Chat: text from your phone or desktop with our online staff
• We use secure peer-to-peer fully encrypted video conferencing

• You must have a personal (non-work related) email that you control yourself.
• You must not share your email password with anyone.
• You must not share your e-Platform Sign-In password with anyone.
• You must abide by our clinic policy and procedures, and Terms of Use.
• You have a camera enabled compatible device.
• You have earbuds or headphones for privacy.